Refund policy

Something not quite right? We'll gladly accommodate returns and exchanges within 30 days on all products that haven’t been used and are in the same original packaging that you received. Products are inspected upon return for usage and wear.

To start a return or exchange please contact us at 

Important: Mid-transit refunds & chargebacks

• The 90-day money-back guarantee starts after your order is delivered, not when you place the order.
• We cannot process refunds while your order is still in transit (not yet delivered).
• Filing a refund request or a chargeback before the package is received will not speed up delivery, and we cannot complete that refund while the shipment is moving.
• Please wait for delivery, or contact us if your order is past the delivery window with no tracking movement. You can use the refund form on our Contact page.

Returns & Exchanges Disclaimers:

1. Return shipping costs: Customers are responsible for return postage costs. We will issue a return label via email & the cost will be deducted from your refund.
2. Tracking numbers: If an order is being returned to us, you must provide us with a tracking number to ensure proof of delivery. Refunds will not be issued until we've received the returned order.
3. Refunds: Refunds will be issued within 5-7 business days after receiving the returned order. Please note: Refunds may take up to 10 business days to process depending on your bank.

International Returns & Exchanges Disclaimers: 

1. Return shipping costs: Customers are responsible for return postage printing and costs. 
2. Tracking numbers: If an order is being returned to us, you must provide us with a tracking number to ensure proof of delivery. Refunds will not be issued until we've received the returned order.
3. Refunds: Refunds will be issued within 5-7 business days after receiving the returned order. Please note: Refunds may take up to 10 business days to process depending on your bank.