Shipping & delivery
Track my order
Most Triple Fusion Massager orders leave our warehouse within 24 hours. Typical delivery is 5–8 business days; some shipments take longer. Tracking can stay blank for a few days after dispatch — that is normal.
Please read before requesting a refund
- Tracking may not update immediately. After your order leaves the warehouse, the first carrier scan can take several days (especially once the package is in air transit). A blank or “label created” status does not mean your order is lost.
- Most deliveries arrive in 5–8 business days; some take up to about 15 business days. Please allow the full window before assuming something is wrong.
- We cannot process refunds or accept chargebacks while your order is still in transit. The 90-day money-back guarantee starts after delivery. If you file a refund or chargeback before the package is received, we cannot process that refund — please wait until it arrives, or contact us if it is past the delivery window with no movement.
Need a refund after delivery? Use the refund form on Contact.
Find your tracking
Open your shipping confirmation email and copy the tracking number or tracking link. If you only have a packing notice so far, tracking may still be activating.
Paste on our partner site
Go to ParcelsApp and paste it there for live delivery progress. Early scans can take a few days to appear.
Need more help?
Still stuck after the delivery window? Contact us — we’re happy to dig in. Please do not open a chargeback while the package is moving.
Track with our shipping partner
If at any time you wish to track the progress of your order’s delivery, please use our partner linked below. Paste your tracking number or tracking link into the partner website.
Open ParcelsApp — track my package https://parcelsapp.com/For questions or concerns about shipment, please visit our Shipping policy or Refund policy, or use the Contact page for help.
Can’t find your tracking?
Send your order number and we’ll look it up and email you the details.